I have all my books available through Smashwords. In fact, I sell more books now through Smashwords and their distributors than I do through Amazon. My biggest selling retailer with Smashwords is actually Barnes and Noble, hands down.
What would be really nice is if I could give Barnes and Noble a call, or drop them an email. Ask them if they think there’s anything I can do to boost sales even more. However, I’ve found that’s easier said than done. I’ve never had Barnes and Noble respond to any emails.
I had an issue several years ago where they were giving away one of my titles for about a year for free, even though I had never set up the title as free. I called, emailed, tried to get through to them to please stop putting it up for free since Amazon was threatening to remove it from their site. Sad but true — no response from Barnes and Noble. What I had to end up doing was remove the book from the Barnes and Noble sales channel for about 6 months. Sometimes this publishing world is kind of crazy.
Back to my main point of this post. Here’s a good interview by Smashwords Founder Mark Coker over at writer A.C. Fuller’s blog.